Clinical medical assistants play a crucial role in ensuring that the healthcare facilities are running smoothly. From patient care and clinical duties to administrative work, they are usually the primary point of contact for patients. From the first time a person visits the physician’s office or the hospital, the medical assistant staff is usually responsible for scheduling the patient appointments, answering calls, and performing many other administrative healthcare support tasks. So, you will need to develop the required administrative skills to secure a rewarding job after course completion.
The following are the top administrative skills Clinical medical assistants need to stand out in the competitive job market:

Handling patient check-ins and inquiries

Clinical medical assistants are often required to work at the front desk, and handle patient checks-in and arrange appointments. Moreover, they are responsible for updating the admission forms and fulfilling the administrative formalities such as scheduling regular patient appointments, answering patient queries, and more.

Handling medical documents

Hospitals need to maintain a clear and concise medical record. Hence, a lot of documentation goes into maintaining a database with accurate records of the patients. Clinical medical assistants usually handle medical documents such as admission forms, medical insurance documents that patients may have probably acquired from companies that specialize in medicare jacksonville fl, for example, medical history, test reports, etc., and continually update the database. Therefore, you need to be well trained in using EMR systems and well-versed in medical insurance processing.

Operating medical equipment

Nowadays, most hospitals have upgraded to using advanced medical testing equipment. Thus, Clinical medical assistants need to be well-trained in using various types of medical machines and have an aptitude for learning new technology. At Cambridge Business Institute, we ensure that students get hands-on training on using various medical equipment such as EKG machines, hemoglobin machines, computerized blood chemistry analyzers, and other testing equipment.

Organizational and technical skills

Most healthcare facilities use different medical software programs to handle various tasks such as scheduling patient appointments, sending notifications to patients, inventory management, automated re-ordering of medical supplies, etc. Thus, you will need to have the organizational and technical skills to use advanced technology management systems.

Communication skills

Undoubtedly, since you will have to spend most of your time interacting with visitors and handling calls as a medical assistant, effective communication skills are necessary for Clinical medical assistants. However, only verbal communication skills may not be sufficient. You will need to be adept at understanding non-verbal cues and body language to provide excellent patient care, in addition to listening to patient concerns and providing prompt replies. There are lots of reasons to study communications but if you’re interested in becoming a clinical medical assitant, this might be a good major to study.

As the demand for skilled Clinical medical assistants is expected to increase rapidly in the coming years, you should develop an expansive skillset to stand out in the competitive healthcare job market. So, if you have decided to become a medical assistant, it is best to enroll in an accredited clinical medical assistant certification program.

Many hospitals tend to use patient whiteboards to effectively communicate with their patients. All of that is implemented to promote patients’ understanding and satisfaction about care and to investigate its impact on staff and patients’ families. In fact, studies show that using whiteboards significantly increases the proportion of patients who know their physician, admission goals, estimated discharge date, and overall satisfaction with the hospital stay. As a medical assistant, you might need to be fluent in these modes of communication.

Cambridge Business Institute is among the leading medical training schools in Hempstead, NY, offering hands-on training to students interested in starting a healthcare career. We are well-equipped to provide excellent guidance to aspiring candidates for a successful career in this field. So, if you are interested in pursuing a professional career as a medical assistant, now is your chance to enroll in our Clinical Medical Assistant Training Program in NY.

Contact our team to learn more!